Privacy Policy
Privacy Policy for Gemini Kitchen
Introduction
At Gemini Foods Ltd (“we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or use any of our services such as Kitchen Hire.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
Information We Collect
We collect personal information from you when you:
- Register or create an account on our website
- Place an order for products or services
- Book our Kitchen Hire service
- Sign up for our newsletter or marketing materials
- Contact us via email, phone, or the contact form on our website
The types of personal information we may collect include:
- Full name
- Contact information (e.g., email address, phone number, postal address)
- Payment details (we do not store credit card information)
- Order history
- Any additional information you provide when using our services
We may also collect technical data such as your IP address, browser type, and pages accessed on our website, to help improve our website’s performance and user experience.
How We Use Your Information
We use the personal information we collect to:
- Process and fulfill your orders
- Confirm and manage your bookings for Kitchen Hire
- Communicate with you regarding your order, booking, or any inquiries
- Send you promotional offers, newsletters, or updates if you have opted in to receive them
- Improve our products, services, and website
- Prevent fraud and secure our systems
We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted third parties to provide services, such as:
- Delivery services to ensure your products reach you
- Payment processors to handle transactions securely
- Service providers to maintain and improve our website
We ensure that all third parties handling your data comply with data protection laws and have appropriate security measures in place.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device when you visit our site. They help us to understand how you interact with our site and allow us to personalize your experience.
You can adjust your browser settings to refuse cookies, but please note that some parts of the website may not function properly if you do so.
Security of Your Information
We take the security of your personal data very seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized access, loss, or damage. This includes secure storage of personal data and encrypted payment processing.
However, no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.
Marketing Communications
If you have opted to receive marketing communications from us, you may opt-out at any time by:
- Clicking the “unsubscribe” link in our emails
- Contacting us directly at info@geminikitchen.co.uk
Please note that even if you opt-out of marketing communications, we may still send you essential service-related messages, such as order confirmations or information about your account.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: info@geminikitchen.co.uk
By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.